Introduction
Ilya Pevzner ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tour guide services. This policy complies with Israel's Privacy Protection Law (PPL), including Amendment No. 13 (5784-2024).
Information We Collect
Personal Information
When you contact us or book a tour, we may collect:
- Name and contact details (email address, phone number)
- Tour preferences and group size
- Preferred tour dates
- Any special requests or requirements you share with us
Automatically Collected Information
When you visit our website, certain information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
Cookies & Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Under Israel's Privacy Protection Law, we inform you about our use of these technologies.
Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website (e.g., Vercel Analytics). These collect anonymized data to improve our services.
Third-Party Cookies
Our website may include third-party services such as WhatsApp chat widgets (Elfsight) that may set their own cookies. These are subject to the respective third party's privacy policies.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
Please note that blocking certain cookies may affect your experience on our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process and confirm tour bookings
- To communicate with you about your tours
- To improve our website and services
- To comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our website (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: In any other case, only with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights Under Israeli Law
Under Israel's Privacy Protection Law, you have the right to:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information (subject to legal exceptions)
- Objection: Object to processing of your data for direct marketing purposes
- Withdraw Consent: Withdraw any consent you have previously given
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Regulatory Authority
You may also file a complaint with the Israel Privacy Protection Authority (PPA) if you believe your privacy rights have been violated.